Privacy & Cookies Policy

Privacy & Cookies Policy
The Splityourticket site is made up of three distinct areas; firstly, we have Splityourticket that gathers the information, then we have Cashback World, managed by myWorld Retail Services UK Limited, that provides a customer’s cashback account, and finally we have the Raileasy/Trainsplit group that provides customers train tickets on our behalf.

The following privacy conditions for each of these areas govern your use of this website. Please read these conditions carefully. If you do not agree with any of the terms contained herein, you should not use the site. By using the site, you acknowledge that you have read, understood and agree to be bound by the conditions of the policy.

Splityourticket Privacy and Cookies Policy
Splityourticket complies with the General Data Protection Regulations (GDPR) introduced in May 2018 by offering customers a number of choices before proceeding to purchase their tickets. A customer can either register for a new account, which requires all of their personal data, or they can login to an account that they already have, or they can actually carry on regardless, where no information is taken at all.

For those that wish to just open an account with Splityourticket and not purchase any tickets at that time the registration form collects their personal data the same as if proceeding to book tickets.

Your privacy is important to us. We will only use the information that we collect lawfully and in accordance with the GDPR Regulations.

The following sections explain how we intend to meet this commitment.

What personal information do we collect?

We will collect the information you enter when you complete our registration form, enquiry form, tell a friend form or subscribe to our newsletter.

Our system may also automatically record the following information on your visit to our website.

* your browser type (e.g. Internet Explorer)
* your operating system (e.g. Microsoft Windows)
* your IP address (A unique identifier for each connection to the internet)
* your domain name (e.g.

This information is automatically collected and does not require you input. The information is used to improve our facilities and to provide you with an optimum website.

How this information may be used?

We will only use your information:

* to open up a Cashback World account to enable cashback to be paid
* to provide you with a copy of our newsletter
* to log various usage and statistical information about your use of our facilities
* to administer the website and gather broad demographic information about users of the site
* to advise you of changes to our website
* to improve our website

Who will we share your information with?

We do need to share your registration information with Cashback World to allow them to open up a cashback account, and we may disclose your information to:

* our lawyers and auditors
* persons where required by law under a court order
* third party service providers or agents acting on our behalf

Our website may also contain links to other websites of other companies that are outside of our control. these websites are not covered by this Privacy Policy. If you access other sites through our website then the other operators of these sites may collect information from you which may be used by them in accordance with their own privacy policies, which may differ from our own.

Collection, Use, Distribution and Disclosure of your information

Your information will be retained by us for as long as the purpose for which it was collected continues. It will then be destroyed although copies may be retained if required to satisfy our legal, regulatory or accounting requirements. By Law, you are entitled to a copy of the information we hold on you.


You may make a request to change or modify your information at any time. Further, if you are aware that any of the information that you have given to us has changed, please let us know at the earliest opportunity. If you have any queries or requests regarding the use of your personal information, please contact us using the 'Enquiry form'

Changes to this Privacy Policy

If we change this policy, the new policy will be posted upon the website. If the change means that your information will be used differently, you will be notified. You may accept the change of use, or if you do not, your information will be used in accordance with the policy under which it was collected.

Use of cookies on our website
Cookies are small text files that are placed on your computer by websites that you visit with your web browser. They are widely used across the internet in order to make websites work, or work more efficiently, as well as to provide information about how the website is used.

We use the following cookies on our website:

* A number of Google analytics cookies are used to collect information about how visitors use our site. We use the information to compile reports which help us to improve our website.
* A temporary session ID cookie is used to make the most efficient use of resources when you are browsing from page to page. The cookie is removed when you leave our website.
* A visitor cookie is used to monitor how long a visitor is on our site before they take an action (for example, to fill in one of our forms to contact us) and also to provide statistics on whether this is a visitor’s first visit to our site.

These cookies collect information in an anonymous form, we are NOT able to identify individual users from these cookies.

If you do not wish to allow this use of cookies, you may be able to change the settings on your browser to disable them. There is more information to help you on this link:

To opt out of being tracked by Google Analytics across all websites visit


By using this site, you are consenting to our privacy policy and the information collected about you as detailed above.

Cashback World Privacy Policy


We take the protection of your personal and company-related data very seriously and work hard to make sure our services are safe for you to use. We are committed to complying with statutory data protection requirements. This data protection policy describes the type of data that we collect from you, how and for what we use it, and how we protect it.

Table of Contents

1. Area of Applicability

2. Which data we record

3. Cookies and Web Tracking

4. Conversion measurement with Facebook pixel

5. Sharing

6. Use of data

7. Data security and forwarding

8. Your data protection rights and contact details

1. Area of Applicability

This policy applies to the website available at Please take into consideration that this refers to other Lyoness or Cashback World websites, including those of other countries for which different data protection rules apply.

Responsible under data protection law

Lyoness Europe AG,
Bahnhofstrasse 22,
9470 Buchs

Data protection officer

Peter Oskar Miller
Millergasse 3
1060 Vienna, Austria

In the course of further website development to improve our services, it may occur that supplements to this Data Protection Declaration are necessary. In this case, we will inform you in advance and obtain your separate consent if needed.

2. Which data We record

"Personal data" and “company-related data” refers to any information about personal or material circumstances that we obtain and process through your Lyoness Membership, your participation in the Lyoness Loyalty Program as a Loyalty Merchant and your Cashback Solutions order and that can be attributed to you directly or indirectly (e.g. via your Membership ID and Loyalty Merchant ID). These details include your Membership ID, your full name, title, gender, date of birth, postal address, address coordinates ((longitude and latitude), telephone number(s), fax number, email address, bank details (bank, IBAN, BIC and account holder). In addition, we will process your Loyalty Merchant ID, company name, founding date, business registration number, company address, any existing branches, your tax number, billing email address, fax number, company website, business, sales data, bank details, first name, last name, e-mail address, date of birth and telephone number of the company contact person, the Cashback Solutions product ordered, as well as additionally ordered products.

3. Cookies and Web Tracking

Our websites use cookies. Cookies are small text files saved onto your computer that can be accessed again at a later date. Cookies enable you to log in to access our services and also help us to customise our website for you.

You can also use some parts of our website without needing to register or log in. Even if you don't log in to the website, we will still record certain information automatically so that we can collate data on how our website is used and how efficient it is in a bid to adjust it to our users' needs. We will therefore collect and process information on your IP address, the time and length of your visit, the number of visits you make, which forms you use, your search settings, your display settings and your favourite settings on our website. Different cookies are stored for different lengths of time. The majority of the cookies we use are automatically deleted when you leave our website (the so-called "session-cookies"). We log access to our website and downloads of files from the website. The cookies on our websites are used exclusively for information purposes and are processed by mWS myWorld Solutions AG, Grazbachgasse 87-93, 8010 Graz, Austria on behalf of Lyoness Europe AG, Bahnhofstraße 22, 9470 Buchs, Switzerland, for the purpose of analysing the data collected.

We use JavaScript to track your user behaviour on our website to be able to tailor our web services to the needs of our users. We determine your browser type, location, time and duration of your use, URL and page name, as well as the referring website. You can refuse the collection of this data by deactivating JavaScript directly from your web browser. We also use the following tools:

Google Analytics

This is a web analytics tool from Google Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043 USA, herein after referred to as "Google", to log your online activity on our website, to find out how many users visit us and to record the number of times they access each page. This process is anonymous. Google Analytics' cookies (gat_UA-102544931-1: Google Analytics Universal Tracking, _ga: Google Analytics Universal Tracking, __gid: Google Analytics Universal Tracking) – including the Google Analytics Tool "Anonymous IP Address" and usage data – are typically sent to a Google server in the United States and stored there. For further information, please refer to To stop your data from being logged, please visit Google Analytics at

Piwik Open Analytics Platform

We use this tool to log your online activity on our website and to find out how many users visit us and record the number of times they access each page. This process is anonymous. The cookies are stored on your computer. For more information, please visit

Google AdWords

This is used to record website visits for advertising purposes (re-marketing) on Google and in the Display Network. When you visit the site, your browser saves cookies (IDE: Google AdWords Cookie) which make it possible to recognise you as a visitor when you visit other websites belonging to Google's advertising network. On these pages, visitors can then be presented with advertisements that refer to the content previously viewed on other websites that use Google's re-marketing feature. You can reject Google AdWords' tracking at

Conversion Tracking by Google AdWords

This is how we create conversion statistics that measure the effectiveness of our online advertising campaigns. The conversion tracking cookie (IDE: Google AdWords Cookie) is set when a user clicks on an ad served by Google. According to Google's privacy policy, no personally identifiable information or company information is processed. If you do not want to be tracked, you can disable the Google Conversion tracking cookie through your Internet browser's internet settings.

Salesforce Marketing Cloud

This is how we record your behaviour on our website to be able to optimise our offer. This way, we find out how many users visit us and record the number of times they access each page. All analysed data is anonymous and is used in automatic processes to improve our offers using predictive intelligence. The behaviour of registered Members on our websites is recorded to improve the user experience and identify relevant content. Salesforce's Cookies are typically sent to a Salesforce server in the US and stored there.

Microsoft Application Insights

Application Insights is a service from Microsoft that enables us to monitor and improve the performance and usability of the Website. The service stores and analyses anonymized telemetry data (Number of pageviews, page load times, exceptions encountered and tracing of AJAX dependencies). The cookies (-ai_user, ai_session) are usually transmitted to a Microsoft server in the USA and stored there.


We collect non-personal information, including standard internet log information and details of your behavioral patterns when you visit our website. This is done to enable us to provide you with a better user experience, to identify preferences, to diagnose technical problems, to analyze trends and to improve our website. The following information may be collected related to your device and browser: device’s IP address (captured and stored in an anonymized form), device screen resolution, device type (unique device identifiers), operating system, and browser type, geographic location (country only), and preferred language used to display our website. The following information is collected related to your user interaction: mouse events (movements, location and clicks), keypresses.

For a sampling of visitors, Hotjar also records information which is collected from our website: referring URL and domain, pages visited, geographic location (country only), preferred language used to display our website, date and time when the website pages were accessed. You may opt-out from having Hotjar collect your information when visiting our website at any time by visiting the Opt-out page and clicking 'Disable Hotjar'.

In addition to the cookies described in the analysis tools used, the following additional cookies are used:

Cookie Issuer Purpose / Function
Language Lyoness This cookie stores the user's language settings.
cookiesession1 Lyoness This cookie is used to distribute the load of HTTP requests in the network infrastructure.
authSession  Lyoness Cookies that are created for the duration of a session and contain a session ID.
authToken Lyoness
Authentication cookie created for logged-in users so that they can be identified.
LyoToolbar_SessionID Lyoness This cookie is used for communication with the Cashback bar.
lyo_AT_cookie_privacystatement  Lyoness This cookie is used to track whether the user has agreed to the use of cookies. 
__RequestVerificationToken Lyoness An anti-fraud token cookie used to prevent CSRF attacks.

Please note that most Internet browsers accept cookies as standard. You are able to change your browser settings to reject all or some cookies or to ask you every time you are required to accept new cookies. Most browsers will contain instructions on how to do this under the "Help" option in their main menu. These instructions will also inform you how to delete cookies already stored on your computer.

Please note that you may not be able to use all of the functions on our website if you do not accept cookies.

By using our website, you agree to the use of the cookies listed above.

4. Conversion measurement with the Facebook pixel

We use the "Facebook-Pixel" by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook") (fr: Facebook Cookie for Opt-Out identification) within it's website with your consent. This is a cookie; a small text file that is stored on your computer which can be retrieved. It can be used to track users' actions after they have viewed or clicked on a Facebook ad. This enables us to track the effectiveness of Facebook advertising for statistical and market research purposes. The data collected in this way is anonymous for us, so it does not provide any inference as to the identity of the users. However, the Facebook data is stored and processed so that a connection to the respective user profile can be made, and Facebook can use the data for its own advertising purposes, according to the Facebook Data Usage Guideline ( You can enable Facebook and its partners to place advertising on and outside of Facebook. A cookie for these purposes can also be stored on your computer. By using the website, you agree to the use of the visitor action pixel.

5. Sharing

On the website are integrated share buttons of the social networks Twitter Inc., 795 Folsom St., Suite 600, San Francisco, CA 94107, USA, XING, which is operated by the XING AG, Dammtorstraße 30, 20354 Hamburg, Germany, LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA, Facebook, 1601 South California Avenue, Palo Alto, CA 94304, United States, and GooglePlus, the social network of Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States. There is also an integrated share button for e-mails. These share buttons can be recognised by their logos.

All share buttons are set up according to data protection. A direct connection is only established between your browser and the server of the operator of the respective social network once you click on the website's respective share button (and only then). According to the operators of the social networks mentioned, no personal or company-related data is collected from the social networks unless you click on the respective share button if you are not logged in to these social networks. This data, including the IP address, is only collected and processed for logged-in Members. If you do not wish to have a record of your visit to our website allocated to your social network account, please log out of the user account of the respective social network.

At this point, we point out that as a provider of the website, we obtain no knowledge of the content of the transmitted data or how the social networks use it. For more information on the use of social networks, see the respective social network's privacy policy.

6. Use of Data

We use your personal and company-related data exclusively in compliance with legal requirements. The personal and company-related data which you provide to us during your registration as a Lyoness Member, as well as during your registration as a Loyalty Merchant and in the course of your participation in the Lyoness Loyalty Program, is recorded and processed exclusively within the framework of our contractual obligations (Art 6 Sec 1 lit b GDPR). Unless you provide us with this data, we are unable to conclude a contract with you. In addition, we use your data if there is a legal obligation (Art. 6 Sec 1 lit c GDPR). In addition, we use your personal or company-related data only in cases and to the extent to which you give us your specific consent (Art. 6 Sec 1 lit a GDPR). We use your personal data to communicate with you, in order to verify your identity, to provide you with your personal Login area on our website, to handle your inquiries and orders, and to provide you with our services. Furthermore, we use your data to determine the Benefits due to you as a result of your participation in the Lyoness Loyalty Programme and to allocate them to you and to create invoices regarding the agreed margins. If you have given us your separate consent, we will also use your data, in the scope of the given consent, to provide you with, for example, offers and promotions from our Loyalty Merchants and our B2B Loyalty Merchants. You can revoke this consent at any time, whereby the revocation makes the further processing for the future inadmissible.

Where you provide consent, you can withdraw your consent at any time, but without affecting the lawfulness of processing based on consent before its withdrawal. You can update your details or change your privacy preferences by contacting us using the details above.

We store your personal and company-related data as long as there is a business relationship with you and, furthermore if there are legally standardized longer retention periods or if we need the data in the context of an official procedure.

7. Data Security and Forwarding

In order to protect your data, we use, among other things, encryption for data transmission (SSL encryption), firewalls, hacker defence programmes and other state-of-the-art security devices. When communicating via e-mail, the security of the data can only be guaranteed by us according to the latest state of the art technology.The use of your personal and company-related data will be handled by Lyoness Europe AG as the Members' contractual partner and as the responsible entitiy for the processing of your data Lyoness Europe AG uses mWS myWorld Solutions AG and myWorld Retail Services UK Limited as a service provider for the processing. Your personal data and company-related data can, however, be transferred / delivered to other service providers, as well as to other companies of the Lyoness Group.

To carry out our services, communicate with you and manage our online presence we use the services of certain service providers. We assure you that we carefully select these service providers to ensure legal and secure data processing. In addition, we have obligated the service providers to use your personal data and company-related data only according to our instructions and according to the Data Protection Acts of England and Wales and the Data Protection Acts of the European Union. Further use of the data by these service providers is prohibited.

In addition, we will pass on your personal data and company-related data to the Lyoness Group, insofar as this is necessary for the purpose of carrying out the Lyoness Loyalty Program, recording purchases at Loyalty Merchants, calculating the resulting Member Benefits, calculating and invoicing the agreed margins, ensuring the necessary data security measures are taken. The Lyoness Group companies are also obligated only to use your personal data and company-related data for the sole purpose for which it was given, as provided for in the Data Protection Acts of England and Wales and the European Union. In particular, the affected services are as follows: contact via electronic messages (e.g. e-mail, SMS or push notifications), by fax, by telephone or by letter for information about Loyalty Merchant and B2B Loyalty Merchants products and promotions, identification of promotions which are of interest to you, conducting satisfaction surveys, operating hotlines, and processing transactions. We will transmit your necessary personal data to the Loyalty Merchant or B2B Loyalty Merchant if and as far as it is necessary to be able to provide a concrete service for you or if you give us your explicit consent. The Loyalty Merchants and B2B Loyalty Merchants are obliged only to use your personal data and company-related data for the sole purpose for which it was given, as provided for in the Data Protection Acts of England and Wales and the European Union.

Lyoness Group is an international corporation. Our business activities, management structure and our technical infrastructure transcend national borders. We can therefore send your personal data and company-related data to other Lyoness companies abroad, as far as this is necessary to carry out the Lyoness Loyalty Program, to record the purchases you have made as well as the resulting Member Benefits or the resulting margin calculations. A transfer of your personal or company-related data to the Member States of the European Economic Area, to Switzerland and to other countries with adequate level of data protection requires no further consent. If, however, your personal and company-related data is transferred to any country other than those mentioned above, we will inform you and of course comply with the applicable data protection regulations, provide you with appropriate guarantees and ensure the enforcement of your rights and remedies.

We will not pass on your personal data and company data to any persons other than the above-mentioned Loyalty Merchants, B2B Loyalty merchants, service providers and Lyoness companies, unless you have given us your consent or if there is a legal obligation to do so.

Personal data received by us will only be retained for as long as necessary for the purposes for which it was collected and processed. We will retain your personal data for as long as needed to provide you with services you have requested.

8. Right of Withdrawal, Information, Changes to Data and Contact

You have the right to obtain information about the personal or company-related data that we process about you and may request their correction, deletion or restriction of processing. You also have the right of objection and the right to data portability (Which means you have the right to receive the data in a structured, common and machine-readable format).

If you believe that the processing of your personal or company-related data violates the EU General Data Protection Regulation, you have the right to lodge a complaint with the United Kingdom Data Protection Authority at the Information Commissioner’s Office ( or a supervisory authority of another EU Member State.

If the use of your personal or company-related data on this website is based on your consent you have the right to revoke your consent for the processing of this data for the future at any time without having to provide any reasons. By withdrawing your approval, your data may no longer be used. Please inform us in writing of your wish to withdraw approval (by post or e-mail) using the following address':

Retail Services UK Limited
40 Bank Street
London, E14 5NR
United Kingdom

Please also use this contact information for any questions regarding the use of your data as well as for information about the enforcement of your data protection rights.

Raileasy Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. It has been compiled so as to comply with current UK, US and EU legislation, so far as we are aware. If you have any question regarding the confidentiality policy, please contact us at:

Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

*Ferries Trains Plans Limted T/A Raileasy are registered with the Information Commissioner's Office -

Who controls your personal data?

* Ferries Trains Planes Ltd is a company registered in the UK: Company Number 3067728
* Address: 10 Station Parade, High Street, Wanstead, London, E11 1QF
* Ferries Trains Planes Ltd data protection representative is their Customer Service and Marketing Director
* You can contact them at
* You can call them on 0208 989 3437
* Ferries Trains Planes Ltd is registered as a Data Controller with the Information Commissioner’s Office Certificate Number ZA308213

1. What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

We collect credit/debit card information as all transactions are processed through a gateway provider and are only stored in a masked format I.E with most of the digits removed.

2. When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site and provide us with feedback on our products or services

3. Why we process your personal data and our legal justification for doing so:

Our legal basis for the processing of personal data is our legitimate business interests, although we will also rely on contract, legal obligation and consent for specific uses of data.

4. How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

* To personalise your experience and to allow us to deliver the type of content and product offerings in which you are most interested. (Produce train tickets)
* To improve our website in order to better serve you.
* To allow us to better service you in responding to your customer service requests.
* To administer a contest, promotion, survey or other site feature.
* To quickly process your transactions.
* To ask for ratings and reviews of services or products
* To follow up with them after correspondence (live chat, email or phone inquiries)

5. How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a variety of security measures when a user places an order to maintain the safety of your personal information.

All transactions are processed through a gateway provider and are only stored in a masked format I.E with most of the digits removed.

At any time you may review or update the personally identifiable information that we hold about you, by contacting us at the address below. To better safeguard your information, we will also take reasonable steps to verify your identity before granting access or making corrections to your information.

6. Do we use 'cookies'?

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7. We use cookies to:

Track visitor navigation. Cookies are small text files, stored on your machine used to track navigation and remember data and preferences submitted by the user. They do not contain personal or sensitive data or viruses and do not harm your computer Raileasy operates an 'implied consent' policy which means that we assume you are happy with this usage. If you are not happy, you should either not use this site, delete the cookies having visited the site, or browse the site using your browser's anonymous usage setting (called "Incognito" in Chrome, "InPrivate" for Internet Explorer, "Private Browsing" in Firefox and Safari etc.) although this last option may affect your ability to purchase tickets from the site.

The processing of the information and insight derived from the cookie placement is processed under the legal basis of ‘legitimate interest’.

8. Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.

9. Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

10. Google

Google's advertising requirements can be summed up by Google's Advertising Principles.

We use Google AdSense Advertising on our website.

Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy

11. We have implemented the following:

• Remarketing with Google AdSense
• Google Display Network Impression Reporting

We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

12. Privacy Protection Act

Is a law to require commercial websites and online services to post a privacy policy. The law's requires any person or company that operates websites collecting Personally Identifiable Information from consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

13. We agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word 'Privacy' and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

* On our Privacy Policy Page
* Can change your personal information:
* By emailing us
* By calling us

 14. Does our site allow third-party behavioural tracking?

It's also important to note that we allow third-party behavioural tracking.

15. We collect your email address in order to:

* Process orders and to send information and updates pertaining to orders.
* Market to our mailing list or continue to send emails to our clients after the original transaction has occurred (on the legal basis of soft opt-in criteria).

16. We agree to the following:

* Not use false or misleading subjects or email addresses.
* Identify the message as an advertisement in some reasonable way.
* Monitor third-party email marketing services for compliance, if one is used.
* Process opt-out/unsubscribe requests quickly.
* Allow users to unsubscribe by using the link at the bottom of each email.

17. If at any time you would like to Unsubscribe/Opt Out from receiving future emails:

Follow the instructions at the bottom of each email by clicking the unsubscribe link

and we will promptly remove you from ALL correspondence.

Or email us at or

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

10 Station Parade
E11 1QF
United Kingdom

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